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What is TVP?

TVP is made from soy. It stands for textured vegetable protein. It is a by-product of soya oil 

extraction. The process involves separating the protein from the whole soybean. 

TVP is frequently used as a meat replacement because it has a texture that resembles 

ground beef, so it's an ideal meat substitute in spaghetti bolognese, shepherds pie, tacos and 

burger patties.

 

TVP is a soy protein that is also low in calories, carbohydrates and fat. It Is high in protein

and is a good source of essential amino acids.

 

About our products

 

 

Are your products vegan?

Yes

What is Seitan?

Seitan is made from the protein of wheat. The word comes from the Japanese words 

“sei”, meaning “to be, become, made of”, and “tan”, as in tanpaku, which means 

“proteins”. Freely translated: “made of proteins”.

More than 1,000 years ago, seitan was prepared by Buddhists in China to replicate meat 

dishes, and was also used in Japan as a substitute for meat or fish.

Can your products be frozen?

Yes our products can be frozen and will last atleast 3-6months in the freezer. The sausage skins

are delicate and are fragile when wet so we suggest cooking them from frozen to stop the skins

from tearing when cooking. The Smokey Rasher are best defrosted together as they are hard

to separate when frozen.

Which products are onion and garlic free?

Our spicy Original Sausage and Seitan Pieces are onion and garlic free.

Which products are gluten free?

These products use gluten free ingredients. Sunday, Spicy Original, Smoked Chilli & Polenta sausages and the Rosemary & Garlic Pattie. But please note that we also make products that contain gluten on the same premises. 

Which products are nut free?

The Vienna Style Schnitzel and the Seitan Pieces are nut free.

Is there a minimum order?

We send all orders by courier. There is no minimum order but multiple items up to 25kg will cost the same to ship, so are more economical. 

 

If you are placing a large order for a function please call the shop on 02 9557 9762 to discuss prices and delivery time.

About the online shop

 

 

How can I pay for my order?

We accept payment by Paypal for our online store. If you don't have a paypal account you can log in as a guest and pay by credit card.

How long will it take to receive my order?

As long as we have the products you've requested in stock, orders will leave our Sydney shop between 3-5 business days of receiving your order. An email will be sent to you letting you know that your order has been shipped.

Delivery can be made to home or work and should be refrigerated immediately. Courier will not deliver to a PO Box.

 

Sydney Metro Delivered same day we dispatch between 8am and 5pm – outer areas include Cambelltown, Windsor, Penrith, Berowra

 

NSW: Blue Mountains, Central Coast, Woollongong, Northern Rivers, Coffs Harbour, Port Macquarie, Albury - next day after we dispatch-between 8am and 5pm.

 

QLD: Brisbane metro, Gold Coast -  next day after we dispatch-between 8am and 5pm.

VIC: Melbourne metro, Wodonga -  next day after we dispatch-between 8am and 5pm.

ACT: Canberra metro area - next day after we dispatch-between 8am and 5pm.

 

 

Busy holiday times may take longer and delivery time - between 8am and 8pm, eg christmas period.

Our couriers do not deliver on weekends, so orders will not be shipped on fridays.

 

Unfortunately we don't deliver to WA. NT, SA or TAS at this stage.

 

 

What if I'm not home when the courier delivers?

Couriers will be advised to leave packages if delivery address is unattended. This is because the products are perishable and cannot be left at their depot. Returns due to spoilage on goods that are delivered to an unattended address cannot be refunded.

when placing your order with us, you can specify where your parcel can be left safely. Giving us a phone number when placing your order is advisable so the courier can contact you if needed.

 

Can I have the products delivered to my work?

Yes, but please be aware that it will arrive anytime between 8am and 5pm. 

 

Sydney Metro Delivered same day we dispatch between 8am and 5pm – outer areas include Cambelltown, Windsor, Penrith, Berowra

 

NSW: Blue Mountains, Central Coast, Woollongong, Northern Rivers, Coffs Harbour, Port Macquarie, Albury - next day after we dispatch-between 8am and 5pm.

 

QLD: Brisbane metro, Gold Coast -  next day after we dispatch-between 8am and 5pm.

VIC: Melbourne metro, Wodonga -  next day after we dispatch-between 8am and 5pm.

ACT: Canberra metro area - next day after we dispatch-between 8am and 5pm.

 

Busy holiday times may take longer and delivery time - between 8am and 8pm, eg christmas period.

Our couriers do not deliver on weekends, so orders will not be shipped on fridays.

 

Unfortunately we don't deliver to WA. NT, SA or TAS at this stage.

Can I specify a delivery time?

Unfortunately the courier company we use cannot specify a specific delivery time.

Can I track my order once it has been dispatched?

Yes we can provide you with the tracking number on request so you can track your orders progress.

 

Do you ship outside Australia?

Unfortunately not at this stage.

How do you ship your products?

We pack the products in ice sheets in a foam esky. The ice sheets will keep the products cold for up to 48hrs but should be refrigerated as soon as you receive it to ensure it's freshness.

What are your refund and cancellation policies?

Please select your order carefully as refunds due to change of mind are provided at the sole discretion of the store and are not guaranteed. However any product that is found to be spoilt or damaged by Suzy Spoon's Vegetarian Butcher or the courier can be returned to the store, unopened and unused and a refund or exchange will be honored. Interstate delivery problems of this nature can be discussed by ringing the store, (02) 95579762.

 

If you cancel your order a cancellation fee may apply. This applies only to large orders. To avoid a cancellation fee please call the store and give at least 48hours notice of cancellation.

What is your privacy policy?

Your privacy is very important to us and we will always act to protect your information.

 

We (Suzy Spoon's Vegetarian Butcher) will not divulge your contact details, email address or credit card information to anyone at any time without your permission.

Privacy & Terms & Conditions

 

 

What are yor terms & conditions

Information on Website

 

Publishing information about a product on this Website does not ensure its availability. Products are advertised subject to availability. Price information is subject to change without notice. 

 

Intellectual Property Rights

 

All material contained on this web site is the property of Suzy Spoon's Vegetarian Butcher and its affiliates and protected by copyright. Except as permitted by relevant copyright legislation or with the prior written approval of Suzy Spoon's Vegetarian Butcher or its affiliates, the material may not be otherwise used, copied, reproduced, published, stored in a retrieval system, altered, transmitted in any form or by any means in whole or in part. The trade marks appearing on this web site are primarily trade marks of Suzy Spoon's Vegetarian Butcher.  Other trade marks displayed on this web site are trade marks of their respective owners. The trade marks must not be used or modified in any way without the express written permission of Suzy Spoon's Vegetarian Butcher or the relevant affiliate or third party owner.

 

Disclaimer

 

Your use of the material contained on this web site is at your sole risk. Any information and data is provided on an as is basis and excludes any warranties which may be excluded by law. Suzy Spoon's Vegetarian Butcher  reserves to itself the right to change any of the material on this web site at any time.

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